I have only taken surveys online, I have never created one online. I have often run into very reputable organizations asking for a patrons' survey, and started the survey only to wish I had never begun it. So many surveys are TOO LONG...and it's also tiring to realize that you don't fit their patron idea, and so a lot of the questions don't apply to you. I sometimes think that when the organization is offering a chance at a raffle prize (contingent on completing the survey) that they then feel free to go all out and make it as long and as detailed as they wish.
That said, I enjoyed reading about the current offerings for doing surveys and getting feedback. I like the idea of the popup just asking 2 questions, so that you don't have to write: take a survey please.....it's right there. It also makes sense to use it for planning an event for a group of people and getting the input as to what details work for everyone. I would like to use that in my personal life.
We don't use surveys as a rule here, except for paper ones given to attendees of actual events.
And I want to remember how some people fill them out....carelessly, just checking something to check it. Perhaps doing the survey online would mean less response, but then the responses might be more genuine. I'd like to survey our readers about our blogs, and get some input there. We get almost no feedback from our readers, and yet I think people are reading them.
I don't know if we will do surveys of this type in the future, but it's certainly a possibility. I'd like to query our patrons about what activities they would like - although I know that's not always a guarantee that people will come to the things they mentioned.
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